First Work Term : Telfer School of Management work Term Report Guidelines

TELFER School of Management

Professor David Delcorde, Ph.D.

Member of Faculty COOP Team

Delcorde@telfer.uOttawa.ca

Professor Muriel Mignerat, Ph.D.

Member of Faculty Coop Team

Mignerat@telfer.uOttawa.ca

Please note that as a University of Ottawa student, you must use your University of Ottawa address for all e-mail correspondence related to your CO-OP work term.  In the event your faculty CO-OP team member needs to communicate with you, s/he will use your University of Ottawa e-mail address.  It is your responsibility to monitor this regularly.

The Telfer School of Management Final CO-OP Report Guidelines, also known as the <Telfer  CO-OP Guidelines>, are specifically tailored to Telfer students to support achieving your learning objectives, performance objectives and leadership development objectives in your work terms, to benefit both your academic studies and your future professional career in management. 

The CO-OP final report is an opportunity for you to reflect on and synthesize your work term experiences in a meaningful way as you prepare for your future career. The very best reports draw the reader into the experience so effectively that the reader “lives” the experience from your eyes. You also take responsibility and demonstrate professionalism in your work.

For students doing an 8-month continuous work term, please refer to Section 3.0 below.

Upload your CO-OP report in .pdf format to COOP Navigator. Be sure to check under “Upcoming Key Dates” on the CO-OP program website for the exact deadline date.

1.0   Telfer CO-OP Final Report Performance Evaluation

Your final report must include the following five required elements:

  1. signed statement of academic integrity;

  2. main report, that includes a clear statement of your objectives, including two learning, three performance and one leadership development objectives respectively;
  3. employer’s mid-term evaluation;
  4. employer’s final evaluation, in its entirety; and
  5. student post-work term evaluation.

Upon evaluation of your work-term report, you will receive comments and confirmation whether your final report is either a PASS; or FAIL.

  • in some cases, you may be accorded a chance to resubmit at the discretion of your faculty CO-OP team member. Being accorded a chance to resubmit is not automatic in all cases. If you are allowed to resubmit, you will receive specific suggestions for improvement and a due date for re-submission. If that re-submission does not meet expectations, or a re-submission is not received by the re-submission deadline given, you will receive a grade of Fail on your CO-OP final report.

If you do not submit and upload a satisfactory final report by the stated deadline, you will:

  • receive a grade of INC (for non-submission) or F on your transcript for your CO-OP work term, which will count as a 0 in the calculation of your grade point average;
  • not earn the 3 credits from the CO-OP work term; and  
  • be withdrawn from the CO-OP program.

Please note that it is possible to receive an excellent employer evaluation and still not achieve a passing grade on your final report.

 

2.0  Telfer CO-OP Final Report Structure

    2.1 Formatting and Organization of the Report
  • Organize your report in clear sections with headings and subheadings.
  • Electronic documents should be submitted in .pdf format.
  • The report must include all required elements as one integrated report.  
  • Please use Times New Roman 10 point font, single-spaced.
  • Include page numbers
  • Be sure to proofread and edit your report carefully.

 

    2.2 Elements and Structure of the Report (for elements and structure of a confidential report see section 4.0)

The final report should contain the following elements, each tailored to the content of your report and your experiences during your work term, and respect the following order:

  • Professional cover letter, addressed to either faculty CO-OP team member
  • Title page with organization’s logo
  • Executive summary
  • Table of contents, including a list of appendices
  • Signed statement of academic integrity
  • Report itself, including the following numbered sections:
    1. Introduction/Description of the organization and organizational unit
    2. Duties and responsibilities
    3. Work-term Objectives and Experiences
    4. Conclusion, including your career aspirations.
  • References
  • Appendices, including a list of your objectives (two learning, three performance and one leadership development objectives, respectively); a glossary of acronyms, if you have five or more in the text; the employer’s mid-term evaluation, the employer’s final evaluation; and student post-work term evaluation. 

The following sections provide details on these elements.

    2.2.1  Professional cover letter

The cover letter should be professionally-written, single-spaced, succinct, and should follow appropriate business format. Please address it to either Professor David Delcorde or Professor Muriel Mignerat.

The cover letter must contain the following information:

  • Your full address (your permanent address and University e-mail address)
  • Date
  • Salutation
  • Subject
  • Your CO-OP course code
  • Name of employer and name of supervisor
  • Position held and/or position title
  • Acknowledgements to your supervisor and those at the work term site who supported you
  • Your own overall evaluation of this work term
  • Your handwritten or digital signature, your name and student number

 

    2.2.2.  Report title page

In your choice of title, be specific and creative. Include the logo of your organization, if permitted. Please mention directly on the title page if your report will be “confidential” (see section 4.0 for what to submit to whom when writing a confidential report).

 

    2.2.3   Statement of academic integrity

Carefully read the information on the following website Academic fraud | Office of the Vice-President Academic and Provost | University of Ottawa. Be sure to include a signed and dated copy of Appendix A - Statement of Academic Integrity.

 

    2.2.4   Table of Contents

Include a well-organized table of contents with page numbers. Number your sections and subsections accordingly. List your Appendices with a clear title. Label each Appendix section as A, B, C and so forth. 

 

    2.2.5   Executive Summary

The executive summary should be a single-spaced 1-page document. This succinct summary of your report includes a brief description of your work term organization and your duties and responsibilities, as well as comments on your progress toward the learning and performance and leadership development objectives (please see in section 4.0 Confidential reports what is necessary to be uploaded into the COOP Navigator).

 

    2.2.6   Main Body of the Report

The main body of the report should be up to 2500 words or up to four single-spaced pages. Please use Times New Roman font in 10 points format.  

The main body of the report should include the following sections clearly marked:

  1. Introduction/Description of your organization (Branch and Department) and work unit (about 250 words / 0.5 page)

Briefly describe the organization and divisions (Branches, Departments, Work units). Include the number of employees. You may wish to include subsections 2.1, 2.2, etc

  1. A brief description of your work term including: projects, assignments, duties, and responsibilities (about 250 words / 0.5 page)

Outline the work and summarize the tasks, projects, and assignments you undertook, but save more detail for those described in the body of your report. Note that the introduction differs from the executive summary (use discretion as to what you mention for confidential work)

3.  Work-term Objectives and Experiences

Your work-term report should include your reflections on performance, learning and leadership outcomes, rather than detailed summaries of the daily work completed. Therefore, all students must complete the following (even if you are preparing a confidential report for your work supervisor).

Provide enough details so that the CO-OP academic coordinator, who may not be familiar with the organization or the topic of the report, can easily follow the context.

Main Body - Reflecting on your work term as a whole, you are to explain the three elements below:

  • Summarize how the performance, learning, and leadership objectives that you and your supervisor set at the beginning of your placement helped you gain workplace skills. (about 500 words / 1 page) There should be two learning objectives, three performance objectives and one leadership development objective. In each, clearly state each objective, using the SMART system, if possible.  Include a detailed explanation of the approach used to achieve the work-term objectives, as well as describing the results obtained.
  • Summarize how this CO-OP placement builds on your academic background and how it will help you with future studies. (about 500 words / 1 page) Include a detailed explanation of the projects undertaken and how they are related to your studies.    There should be a definite explanation relating the elements of your specific core courses and how these were useful (or not) to the completion of assignments, tasks, projects within your work term. Also please include how this work term will be useful in the courses you will take next semester (somethings you might include would be: your learning approach, choice of courses, etc.)
  • Summarize the Core Competency Skills related to your work term that you learnt during this CO-OP placement. Then discuss how the academic knowledge you have learnt so far at the University of Ottawa will help you to better understand your future CO-OP and career aspirations. (about 500 words / 1 page) Be specific as to what these plans will be, with reference to what type of future work-term placements, and/or permanent positions, you will be pursuing and the reasons why you will be better prepared.

4. Conclusion (about 500 words / 1 page)

   This is where you summarize the experience as a whole. It is also where you can give constructive feedback. When providing us with any feedback you should consider these questions:

■Your employers: How might your employers improve the environment for CO-OP and/or improve their processes or products?

■The CO-OP and Careers office: Did your CO-OP work term provide a suitable environment for you to expand your knowledge and skills, and enhance your career? How might the CO-OP process be improved? How can employers and their needs be better understood?

■Telfer Faculty: How could the courses or program be improved to assist you in landing your next work term? How could companies be better engaged in terms of events/collaboration?

 

    2.2.7  References

Include a bibliography of well-formatted, current and DIVERSE references, including relevant interviews, websites, internal documents, textbooks and outside readings.  Refer to a manual of style (APA, Canadian, Chicago, Turabian or other recognized version) if you are unsure of how to format your citations. Here are a couple of other important points: 1.  Wikipedia is NOT accepted as a source; 2. Referring to just the organizational website is not acceptable; 3. All citations should be done within the body of the report.

 

  2.2.8   Appendices

Include the following appendices:

  • Glossary of acronyms, if your text has more than five acronyms;
  • List of two learning objectives, three performance objectives and one leadership development objective. As well, please list the Core-Competencies that you are also working on.
  • Employer’s mid-term evaluation;
  • Employer’s final evaluation. Include the ENTIRE completed form, including the name of the supervisor and summative evaluation; and
  • Student post work-term evaluation. Please add suggestions for areas of improvement, if you have indicated areas of dissatisfaction. If necessary, add an extra page of suggestions.

 

3.0   Telfer students on an 8-month CO-OP work term

If you are doing two consecutive four-month work terms within the same organization, please:

Upload an interim progress report in the form of a business letter in .pdf format on the COOP Navigator. Be sure to check under “Upcoming Key Dates” on the CO-OP program website for the exact deadline date.

  • This should be in the form of a business letter of up to 1,000 words or up to two single-spaced pages. Please note that a reference list, executive summary and table of contents are NOT required for this interim report. You must however attach and upload a completed employer’s evaluation and your student evaluation forms to the business letter, as appendices.

This should include the following elements:

  • Your full name, student number, your permanent address and University email address
  • Date
  • Subject
  • Your CO-OP course code
  • Salutation to either Professor David Delcorde or Professor Muriel Mignerat
  • Name of employer and name of supervisor
  • Position held and/or position title
  • Briefly describe the organization and your main responsibilities
  • List of two learning objectives, three performance objectives and one leadership development objective
  • Your assessment of your own overall progress and evaluation of this work term
  • Your signature, your name and student number
  • A complete employer’s evaluation should be appended
  • A student evaluation form should be appended to the business letter.

Upload your 8-month Final CO-OP Report in .pdf format on the COOP Navigator. Be sure to check under “Upcoming Key Dates” on the CO-OP program website for the exact deadline date.

This six to eight page final report should contain each of the Core Competencies you have learnt (albeit: three in your first work term, two in your second, two in your third and two in your fourth) following the instructions of Section 2.0 above.

If you are doing three consecutive work terms within the same organization (without a study period in between), please proceed as above. However, you will need to submit a second ‘interim report’ at the close of the second of three consecutive work terms.

 

4.0  Telfer CO-OP Confidential reports

All Telfer CO-OP reports are deemed and treated as strictly confidential. They are only read and assessed by the Telfer CO-OP faculty member. Professor Delcorde has SECRET Government clearance level. If necessary, you can request that only he assess your report, if it is deemed to be secret.

Alternatively in some cases, your supervisor at your work-term placement may request that s/he would like the report assessed internally. In these cases, please email the employer request to a member of the Telfer CO-OP faculty team as soon as possible and at least 20 business days before the report due date.

Even if you are granted the permission to write a confidential work-term report, it should contain the following elements, each tailored to the content of your report and your experiences during your work term, and respect the following order:

  • Professional cover letter, addressed to either faculty CO-OP team members (see section 2.21 – to be handed in to both Professor and Employer)
  • Title page with organization’s logo (see section 2.2.2- to be handed in to both Professor and Employer)
  • Executive summary (see section 2.2.5 – to be handed in ONLY to your employer)
  • Table of contents, including a list of appendices (see section 2.2.4 - to be handed in to both Professor and Employer)
  • Signed statement of academic integrity (see section 2.2.3 - to be handed in to both Professor and Employer)
  • Report itself, including the following numbered sections:
    1. Introduction (see section 2.2.6 - to be handed in to both Professor and Employer)
    2. Description of the organization and organizational unit (see section 2.2.6 – To be handed in to the employer)
    3. Duties and responsibilities (see section 2.2.6 - To be handed in to the employer)
    4. Work-term Objectives and Experiences (see section 2.2.6 - to be handed in to both Professor and Employer)
    5. Conclusion, including your career aspirations. (see section 2.2.6 - to be handed in to both Professor and Employer)
    6. References (see section 2.2.6 - to be handed in to both Professor and Employer)
    7. Appendices, including a list of your objectives (two learning, three performance and one leadership development objectives, respectively); a glossary of acronyms, if you have five or more in the text; the employer’s mid-term evaluation, the employer’s final evaluation; and student post-work term evaluation. (see section 2.2.6 - to be handed in to both Professor and Employer)

 

5.0   Telfer School CO-OP Assistance

If you have further questions regarding the Telfer CO-OP guidelines and submissions, please contact Professor Muriel Mignerat, PhD at Mignerat@telfer.uOttawa.ca.

For planning your academic/CO-OP program, please contact Matt Archibald at Marchibald@telfer.uottawa.ca

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